Replio reads your help center and past tickets, then drafts and sends accurate replies across email and chat — resolving most of your inbox on its own, and handing the tricky ones to your team.
Replio fits into the tools and inbox you already use — no migration, no new workflow for your team to learn.
Plug in email, live chat, or your help desk — Zendesk, Intercom, Front, or Gmail — in a few clicks.
It reads your help center, docs, and past tickets to learn your products, policies, and brand voice.
Replio answers common questions accurately on its own, or drafts a reply for an agent to approve.
Anything sensitive or unclear is escalated with full context, so nothing slips through the cracks.
Replio handles the repetitive questions so your team can focus on the conversations that matter.
Resolve common questions instantly and hand off the tricky ones with full context.
Answer order, shipping, and return questions around the clock so shoppers never wait.
Deflect repetitive tickets and let your team focus on complex, high-value issues.
Not a deflection bot that dead-ends customers — Replio actually closes tickets, end to end.
Closes real requests end to end — order status, refunds, account changes — instead of pointing to an article.
Learns from your help center, docs, and history, and answers on-brand every time — never made up.
One agent across every channel your customers use, with a single view of every conversation.
Detects and replies in the customer's language automatically — no extra setup or translation step.
Drafts replies and suggests next steps so your team clears the queue in a fraction of the time.
Hands off to a human with a summary and full context the moment something needs a personal touch.
Track resolution rate, response time, and satisfaction live — and see exactly what Replio is handling.
SOC 2 compliant and encrypted. Your customer data is never used to train public models.
What support looks like before and after Replio joins the team.
The inbox runs your team.
Your team runs the inbox.
Connect Replio to your inbox, store, and tools so support happens where your team already works.
More integrations are added all the time. Need a specific one? Let us know.
Start free and upgrade when you’re ready. Billed monthly, cancel anytime.
Start a free trial and watch Replio clear your queue this week — no credit card, no migration. Questions first? Reach us at hello@replio.us.